WHAT IS A PATIENT PORTAL AND WHAT DOES IT OFFER?

A patient portal is a secure online website where you can see your health information and interact with your general practice. It gives you convenient 24-hour access to your health information, increasing your ability to manage your own health. You will need a unique email address and access to the internet.

At present, you can make appointments, order a repeat prescription and check your lab results. Results will only be available after your doctor has screened them and written a note. In time, other aspects of your health record may also be accessed.

HOW DO I START USING THE PATIENT PORTAL

If you are a regular patient over 16 years old you can register to book appointments by clicking the “Book and appointment now” button below or you can register at www.connectmed.co.nz

To access your confidential health record, you will need to fill out a registration form with our receptionists, provide proof of identity and give us consent to allow you to access your notes via your unique email address.

HOW SAFE ARE PATIENT PORTALS?

At Howick House medical we already have systems in place to ensure your information is kept private and confidential. Using a patient portal will not change this. Your information will still only be viewed by staff who are allowed to see it. It is important that you protect access to your health record and that you protect your password.

DO I HAVE TO USE A PATIENT PORTAL?

No. Patient portals are voluntary and even if you sign up you can opt out at any time.

FOR EMERGENCIES RING 111 FOR AN AMBULANCE.

DO NOT book online or phone for an appointment.